Skip to content

Frequently Asked Questions

Can I pick up from the nursery?

We're an online only plant store and don't have a physical location ourselves. We also don't have a pick up area or depot as we deliver the plants directly from the best quality growers.

The growers we source the plants from aren’t open to the public, so pick ups from them aren’t possible, generally due to their own health and safety policies.

When will my delivery arrive?

Within 2-7 business days from placing your order.

Delivery usually occurs on Wednesdays, Thursdays & Fridays depending on the area.

We will contact you (by email) to give you an approximate day for when your order will be delivered to you. During times of high demand, the delivery time frame may increase, and we will notify you of any delays.

Your contact details may be passed on to the delivery company we sometimes use, when we are unable to deliver your order ourselves. An exact delivery time can’t always be given when we use this service.

This delivery service's policy only covers delivery to the boundary of the property line. However, please provide us with delivery instructions that we can pass on, and we will do our best to accommodate your request.

What if I'm not home to receive delivery?

No worries at all. Many of our customer's aren't home during weekdays when we deliver, so we'll reach out to you beforehand by email (check your junk mail!), to work out a suitable spot to leave your plants in.

Do you offer free delivery?

Yes!

We offer free delivery on orders over $249 to Brisbane and Sunshine Coast
(Zone 1 & 2)

And free delivery on orders over $399 to Gold Coast and Ipswich (Zone 3).

Where do you get the plants from?

We get the plants from wholesale growers generally located on the Sunshine Coast and Gold Coast.

All plants we source are professionally grown, top retail-quality.

Check out our article about our growers here.

Will the plants I order look exactly the same as in the photos?

We can't take photos of every single plant we sell as that's a lot of work, considering we have a catalogue of around 200 plants!

The photos of the plants are an average. This means you may receive plants that are bushier or skinnier than indicated in the photos, due to seasonal variation.
However, we make every effort to select the best looking plants that are available at the time.

We're so confident in the quality of the plants, that we provide our "Happy Plant Guarantee".

Delivery Pricing and Postcodes

What are the delivery postcodes and delivery prices?

Zone 1 ($45 or free for orders over $249):

Brisbane Suburbs:
4000, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4030, 4031, 4032, 4034, 4036, 4051, 4059, 4060, 4061, 4064, 4065

Moreton Bay Suburbs:
4019, 4020, 4021, 4022, 4035, 4037, 4053, 4054, 4055, 4500, 4501, 4502, 4503, 4504, 4505, 4506, 4507, 4508, 4509, 4510, 4511, 4512, 4513, 4514, 4516, 4520, 4521

Sunshine Coast Region:
4517, 4518, 4519, 4550, 4551, 4553, 4554, 4555, 4556, 4557, 4558, 4559, 4560, 4561, 4564, 4572, 4575, 4562, 4573


Zone 2 ($55 or free for orders over $249):

Brisbane Suburbs:
4066, 4067, 4068, 4069, 4070, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4115, 4116, 4120, 4121, 4122, 4151, 4152, 4153, 4154, 4155, 4156, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179

Logan Suburbs:
4114, 4117, 4118, 4119, 4123, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133

Redland Bay Suburbs:
4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165

Noosa Region:
4563, 4565, 4566, 4567, 4568, 4569, 4571

Sunshine Coast Region:
4552


Zone 3 ($85 or free for orders over $399):

Ipswich Suburbs:
4124, 4300, 4301, 4303, 4304, 4305, 4306

Gold Coast Metro Suburbs:

4205, 4207, 4208, 4209, 4210, 4212, 4214, 4215, 4216, 4217, 4218, 4219, 4220, 4221, 4224, 4226, 4227, 4229, 4230


Zone 4 ($95):

Gold Coast Outer and Scenic Rim Region:
4211, 4213, 4223, 4225, 4228, 4270, 4271, 4272, 4275, 4280, 4285, 4287, 4307, 4309, 4310, 4340, 4346

Gympie Region:
4570, 4574

Zone 5 ($150):

Toowoomba / Lockyer Valley Region:
4311, 4342, 4343, 4344, 4345, 4347, 4350, 4352, 4353, 4354, 4355, 4356, 4357, 4358, 4359, 4360, 4361, 4363, 4364, 4400, 4401, 4402, 4403, 4404, 4407, 4614


Zone 6 (*$150 - $420):

Northern NSW:
2463, 2464, 2466, 2473, 2477, 2478, 2479, 2480, 2481, 2483, 2485, 2487, 2488, 2489

*Orders up to $999 = $150
*Orders between $1,000-$1,999 = $280
*Orders $2,000 upwards = $420


We can arrange delivery outside the standard delivery zones at an extra cost. Please contact us for a quote.

Drawer Title
Similar Products